Frequently asked questions

Please note the survey has now closed.

When were the results published?

2025 results were published on 10 July 2025. You can access the results here.

What changes were made to the 2025 survey and why?

The 2024 survey was the start of a new time series for GPPS. It was therefore important that questionnaire changes were kept to a minimum for the 2025 survey to ensure that results could be compared across 2024 and 2025. However, as in every year, the questionnaire content was reviewed to ensure it reflects the primary care context and priorities.

Details of all changes to the design of the GP Patient Survey (from July 2016 onwards) are recorded in the Changes to the survey. This includes changes relating to the organisational structure, methodology, questionnaire content and associated data treatment.

Can we compare results across years?

Trend data is available from 2024 onwards for most of the questions included in the 2025 survey.

There were small changes to the answer codes for Q9 ('On that occasion, what was your main reason for trying to contact your GP practice?) and Q39 ('Which of the following long-term conditions or illnesses do you have) in 2025. Due to this, trend data is unavailable for Q9 and partially presented for Q39. More information on these changes is available in the Changes to the survey.

Results for earlier surveys are available on the Surveys and Reports page, by selecting the relevant survey year. Where trends are available, they are presented in the survey outputs. In general, where changes are significant, trends are not presented even where question wording is similar. However, where changes are minor and do not affect the meaning of a question (such as the removal of underlining for emphasis or for ensuring consistency in the description of types of appointment), trends are presented.

Where can I find survey results from previous years?

The results of previous GP Patient Surveys can be found here.

Please note, the website does not store the previous years’ practice summary report. You can download the 2025 report by searching for your practice: https://gp-patient.co.uk.

If you would like the 2024 report, please contact the GP Patient Survey team: gppatientsurvey@ipsos.com.

Where can I learn about the results of my practice/local area?

The latest results are published on this website: enter a practice name or postcode to find a practice and view the latest results.

Will practices get a copy of the results?

We do not send a copy of the results to every GP practice. However, they will all be told about the publication of the latest GP Patient Survey data, and can access their own results via the website.

Where can I find data about out-of-hours care, dentistry and pharmacy services?

The GP Patient Survey includes questions about experience with GP practices and other primary care services, including out-of-hours care, dentistry and pharmacy. Results for out-of-hours care and dentistry questions are not published at GP practice or PCN level because these services are not closely linked to GP practices.