Easy Read Information

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Please note the survey has now closed.

Please tell us about your GP (doctor’s) practice

Paper survey about your GP (doctor's) practice.

You have been asked to answer some questions about the care you get from your GP (doctor’s) practice and other local health services. Asking you questions like this is called a survey.

A GP (doctor) looking at a patient during an appointment. At the bottom of the image are the words 'GP surgery'

A GP (doctor’s) practice is a place where you can get an appointment with a GP (doctor) or nurse to talk about your health.

Other local health services include a pharmacy and the dentist.

A woman smiling, holding a book with the words 'easy read'

Here is some information to explain how to do the survey.

A nurse standing next to a patient who is sat down. The nurse is holding a document and is asking her patient questions. They are both smiling.

We would like you to answer some questions about the care you get from your local GP (doctor’s) practice. There are also questions about pharmacies and the dentist.

A GP (doctor) and patient in the GP (doctor's) practice. The GP is handing her patient an information sheet.

Your answers will help all GPs (doctors) and the NHS improve how they help their patients.
A GP (doctor) is someone who can give you help or advice about health problems. The NHS is in charge of public health services in England.

Person using telephone and smiling, a laptop with the word 'Click' on the screen, and a woman holding a paper survey.

You can take part online, using a paper questionnaire, or by phone

You can take part online, using a computer, mobile phone or tablet.

A laptop with the word 'Click' on the screen.

To take part online, go to: https://www.gp-patient.co.uk/received-survey-open.

Enter the access code from your letter.

For each question, click on the answer you want and press the ‘Next’ button.

A woman holding a paper survey. She has put one cross in the box on the survey.

You can take part by using a paper questionnaire.
To take part on paper, put a cross in the box next to the answer you want.

Person using a telephone and smiling.

You can take part by phone.

To take part by phone, call our team on 0800 819 9135. It is free to call this number.

A woman sat at a desk opening an envelope. There is a speech bubble next to her which says 'Help please'

You can ask somebody to help you read the questions and answer them if you want.

A man sat at a desk looking confused. There is a thought bubble to his left with an image of a 'thumbs up' and a thought bubble to his right with an image of a 'thumbs down'.

But they should not tell you what to answer. We want to know what you think.

A woman sat at a desk with some paper in front of her. She is writing on the paper.

You do not have to answer all the questions if you do not want to.

A woman with her finger over her lips. The word 'Confidential' is written at the bottom of the image.

Your answers are private. We will not use your name when we share what we have found out.

A woman looking at a laptop.

When we have looked at all the answers from everyone, we will write about what people have told us, and put it on our website at: www.gp-patient.co.uk.

Three people standing up, smiling, all with their thumbs up.

Thank you very much for answering our questions.

A white envelope with the word 'FREEPOST' printed in black text on the front.

Post your answers back in the FREEPOST envelope.

If you do not have the FREEPOST envelope, you can use your own envelope

A red postbox. A stamp with a red cross in the right corner of the image.

Please send your answers to:

FREEPOST GP Patient Survey
3 Thomas More Square
London
E1W 1YW

You do not need a stamp.

Words illustration

Words used in the survey

Here are some words used in the survey and what they mean.

Paper survey about your GP (doctor's) practice.

Survey

A survey is used to ask you questions.

A GP (doctor) sitting on a chair

GP

A doctor who can give you help or advice about health problems. They can also:

  • Give you medicines
  • Give advice on healthy eating
  • Give vaccinations
  • Refer you to a hospital or specialist doctor. A specialist doctor is someone who knows a lot about a certain illness or disability.
A nurse standing in uniform.

Nurse

A nurse can give you help or advice about how to stay healthy. They can also recommend medicines and give vaccinations.

A GP (doctor) looking at a patient during an appointment. At the bottom of the image are the words 'GP surgery'

GP (doctor’s) practice

A place where you can get an appointment with a GP (doctor) or nurse.

A patient sitting in a chair

Patient

A person who has an appointment with a GP (doctor) or nurse.

A illustration of a pharmacy counter depicting a pharmacist handing a patient some medication

Pharmacy

A pharmacy is a place where you can go to speak to a pharmacist.

A pharmacist is an expert in medicine and can help with minor health conditions.

A pharmacist can help you take medication safely. They can answer questions about medication that has been prescribed.

A pharmacist can give you advice to get help from other places.

A illustration of a dentist examining a patients teeth in a dentist chair

Dentist

Dentists can help you look after your teeth.