Results from the 2017 survey

Banbury Health Centre

58 Bridge Street, Banbury, OX16 5QD

What this practice does best

    • 95% of respondents are satisfied with the surgery`s opening hours

      Local (CCG) average: 77%National average: 76%

    • 76% of respondents usually wait 15 minutes or less after their appointment time to be seen

      Local (CCG) average: 62%National average: 64%

    • 89% of respondents find it easy to get through to this surgery by phone

      Local (CCG) average: 83%National average: 71%

What this practice could improve

    • 37% of respondents usually get to see or speak to their preferred GP

      Local (CCG) average: 65%National average: 56%

    • 76% of respondents were able to get an appointment to see or speak to someone the last time they tried

      Local (CCG) average: 89%National average: 84%

    • 82% of respondents say the last GP they saw or spoke to was good at explaining tests and treatments

      Local (CCG) average: 89%National average: 86%

Comparisons to the local (CCG) or national average may not be statistically significant.

Surveys sent out


Surveys sent back


Completion rate