Results from the 2017 survey

Boughton Medical Group

Boughton Health Centre, Hoole Lane, Boughton, CH2 3DP

What this practice does best

    • 81% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 76%National average: 73%

    • 91% of respondents find the receptionists at this surgery helpful

      Local (CCG) average: 87%National average: 87%

    • 69% of respondents usually wait 15 minutes or less after their appointment time to be seen

      Local (CCG) average: 65%National average: 64%

What this practice could improve

    • 76% of respondents say the last GP they saw or spoke to was good at explaining tests and treatments

      Local (CCG) average: 89%National average: 86%

    • 79% of respondents say the last GP they saw or spoke to was good at giving them enough time

      Local (CCG) average: 89%National average: 86%

    • 77% of respondents say the last GP they saw or spoke to was good at involving them in decisions about their care

      Local (CCG) average: 85%National average: 82%

Comparisons to the local (CCG) or national average may not be statistically significant.
259

Surveys sent out

115

Surveys sent back

44%

Completion rate