Results from the 2018 survey

Boughton Medical Group

Boughton Medical Group, Boughton Health Centre, Hoole Lane, Boughton, CH2 3DP

What this practice does best

    • 82% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 71%National average: 70%

    • 100% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 91%National average: 87%

    • 71% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 62%National average: 62%

What this practice could improve

    • 89% of respondents say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

      Local (CCG) average: 91%National average: 87%

    • 91% of respondents say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment

      Local (CCG) average: 92%National average: 89%

    • 51% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 52%National average: 50%

Comparisons to the local (CCG) or national average may not be statistically significant.
267

Surveys sent out

108

Surveys sent back

40%

Completion rate