Results from the 2017 survey

Audley Health Centre

Audley, Stoke On Trent, ST7 8EW

What this practice does best

    • 96% of respondents would recommend this surgery to someone new to the area

      Local (CCG) average: 79%National average: 77%

    • 95% of respondents describe their overall experience of this surgery as good

      Local (CCG) average: 85%National average: 85%

    • 86% of respondents are satisfied with the surgery`s opening hours

      Local (CCG) average: 77%National average: 76%

What this practice could improve

    • 94% of respondents say the last nurse they saw or spoke to was good at giving them enough time

      Local (CCG) average: 93%National average: 92%

    • 97% of respondents had confidence and trust in the last GP they saw or spoke to

      Local (CCG) average: 96%National average: 95%

    • 99% of respondents had confidence and trust in the last nurse they saw or spoke to

      Local (CCG) average: 98%National average: 97%

Comparisons to the local (CCG) or national average may not be statistically significant.
235

Surveys sent out

104

Surveys sent back

44%

Completion rate