Results from the 2020 survey

Modbury Health Centre

The Health Centre, Poundwell Meadow, Modbury, Ivybridge, PL21 0QL

Where patient experience is best

    • 96% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 72%National average: 65%

    • 79% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 68%National average: 63%

    • 83% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 72%National average: 65%

Where patient experience could improve

    • 77% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 82%National average: 77%

Comparisons to the local (CCG) or national average may not be statistically significant.
242

Surveys sent out

121

Surveys sent back

50%

Completion rate