Results from the 2020 survey

Three Spires Medical Practice

Truro Health Park, Infirmary Hill, Truro, TR1 2JA

Where patient experience is best

    • 76% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 48%National average: 45%

    • 97% of respondents describe their overall experience of this GP practice as good

      Local (CCG) average: 86%National average: 82%

    • 80% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 71%National average: 65%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
252

Surveys sent out

109

Surveys sent back

43%

Completion rate