Results from the 2018 survey

Port Isaac Surgery

Hillson Close, Port Isaac, PL29 3TR

What this practice does best

    • 67% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 56%National average: 50%

    • 76% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 67%National average: 62%

    • 89% of respondents were satisfied with the type of appointment they were offered

      Local (CCG) average: 83%National average: 74%

What this practice could improve

    • 89% of respondents find the receptionists at this GP practice helpful

      Local (CCG) average: 94%National average: 90%

    • 80% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 83%National average: 79%

    • 76% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 78%National average: 70%

Comparisons to the local (CCG) or national average may not be statistically significant.
231

Surveys sent out

134

Surveys sent back

58%

Completion rate