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Results from the 2017 survey

Abbey Meads Medical Pract

Elstree Way, Swindon, SN25 4YZ

What this practice does best

    • 71% of respondents usually wait 15 minutes or less after their appointment time to be seen

      Local (CCG) average: 62%National average: 64%

    • 89% of respondents were able to get an appointment to see or speak to someone the last time they tried

      Local (CCG) average: 82%National average: 84%

    • 95% of respondents say the last nurse they saw or spoke to was good at giving them enough time

      Local (CCG) average: 92%National average: 92%

What this practice could improve

    • 27% of respondents usually get to see or speak to their preferred GP

      Local (CCG) average: 51%National average: 56%

    • 76% of respondents say the last GP they saw or spoke to was good at giving them enough time

      Local (CCG) average: 84%National average: 86%

    • 68% of respondents would recommend this surgery to someone new to the area

      Local (CCG) average: 73%National average: 77%

Comparisons to the local (CCG) or national average may not be statistically significant.
273

Surveys sent out

122

Surveys sent back

45%

Completion rate