Results from the 2018 survey

Abbey Meads Medical Pract

Elstree Way, Swindon, SN25 4YZ

What this practice does best

    • 67% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 65%National average: 69%

    • 61% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 59%National average: 62%

    • 87% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 85%National average: 87%

What this practice could improve

    • 21% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 43%National average: 50%

    • 79% of respondents say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

      Local (CCG) average: 86%National average: 87%

    • 79% of respondents say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

      Local (CCG) average: 86%National average: 87%

Comparisons to the local (CCG) or national average may not be statistically significant.
269

Surveys sent out

109

Surveys sent back

41%

Completion rate