Results from the 2019 survey

Poundbury Doctors Surgery

3 Frederick Treves House, Dorchester, DT1 2FD

Where patient experience is best

    • 82% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 68%National average: 62%

    • 94% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 81%National average: 68%

    • 87% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 76%National average: 67%

Where patient experience could improve

    • 94% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 96%National average: 94%

    • 58% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 59%National average: 48%

Comparisons to the local (CCG) or national average may not be statistically significant.
243

Surveys sent out

123

Surveys sent back

51%

Completion rate