Results from the 2020 survey

Woodgrange Medical Practice

Woodgrange Med Practice, 40 Woodgrange Road, Forest Gate, E7 0QH

Where patient experience is best

    • 89% of respondents describe their overall experience of this GP practice as good

      Local (CCG) average: 74%National average: 82%

    • 95% of respondents were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

      Local (CCG) average: 87%National average: 93%

    • 98% of respondents had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

      Local (CCG) average: 92%National average: 95%

Where patient experience could improve

    • 25% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 36%National average: 45%

    • 64% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 67%National average: 77%

    • 54% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 56%National average: 65%

Comparisons to the local (CCG) or national average may not be statistically significant.
485

Surveys sent out

102

Surveys sent back

21%

Completion rate