Results from the 2019 survey

Little St John Street Surgery

7 Little St John’S Street, Woodbridge, Suffolk, IP12 1EE

Where patient experience is best

    • 85% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 49%National average: 48%

    • 92% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 70%National average: 65%

    • 95% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 77%National average: 68%

Where patient experience could improve

    • 87% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 88%National average: 86%

Comparisons to the local (CCG) or national average may not be statistically significant.
245

Surveys sent out

141

Surveys sent back

58%

Completion rate