Results from the 2020 survey

Hollies Medical Centre

The Hollies Medical Ctr, 20 St Andrews Road, Sheffield, S11 9AL

Where patient experience is best

    • 80% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 62%National average: 63%

    • 89% of respondents were satisfied with the type of appointment they were offered

      Local (CCG) average: 73%National average: 73%

    • 78% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 64%National average: 65%

Where patient experience could improve

    • 93% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 95%National average: 94%

Comparisons to the local (CCG) or national average may not be statistically significant.
251

Surveys sent out

119

Surveys sent back

47%

Completion rate