Results from the 2020 survey

Norwood Medical Centre

360 Herries Road, Sheffield, S5 7HD

Where patient experience is best

    • 79% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 64%National average: 65%

    • 76% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 62%National average: 63%

    • 83% of respondents were satisfied with the type of appointment they were offered

      Local (CCG) average: 73%National average: 73%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
356

Surveys sent out

98

Surveys sent back

28%

Completion rate