Results from the 2020 survey

Hyde Park Surgery

Woodsley Road, Leeds, LS6 1SG

Where patient experience is best

    • 84% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 62%National average: 60%

    • 55% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 44%National average: 45%

    • 76% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 65%National average: 65%

Where patient experience could improve

    • 67% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 78%National average: 77%

    • 62% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 63%National average: 63%

    • 92% of respondents took the appointment they were offered

      Local (CCG) average: 93%National average: 93%

Comparisons to the local (CCG) or national average may not be statistically significant.
472

Surveys sent out

74

Surveys sent back

16%

Completion rate