Results from the 2019 survey

Priory View Medical Centre

Priory View Medical Ctr, 2A Green Lane, Leeds, LS12 1HU

Where patient experience is best

    • 59% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 44%National average: 48%

    • 95% of respondents say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

      Local (CCG) average: 89%National average: 87%

    • 95% of respondents say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment

      Local (CCG) average: 90%National average: 89%

Where patient experience could improve

    • 62% of respondents were satisfied with the type of appointment they were offered

      Local (CCG) average: 75%National average: 74%

    • 54% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 63%National average: 62%

    • 65% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 70%National average: 67%

Comparisons to the local (CCG) or national average may not be statistically significant.
311

Surveys sent out

109

Surveys sent back

35%

Completion rate