Results from the 2017 survey

Kirkbymoorside Surgery

Tinley Garth, Kirkbymoorside, YO62 6AR

What this practice does best

    • 97% of respondents find it easy to get through to this surgery by phone

      Local (CCG) average: 70%National average: 71%

    • 95% of respondents are satisfied with the surgery`s opening hours

      Local (CCG) average: 77%National average: 76%

    • 93% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 75%National average: 73%

What this practice could improve

    • 100% of respondents had confidence and trust in the last nurse they saw or spoke to

      Local (CCG) average: 98%National average: 97%

    • 99% of respondents had confidence and trust in the last GP they saw or spoke to

      Local (CCG) average: 97%National average: 95%

    • 95% of respondents say the last GP they saw or spoke to was good at listening to them

      Local (CCG) average: 91%National average: 89%

Comparisons to the local (CCG) or national average may not be statistically significant.
219

Surveys sent out

126

Surveys sent back

58%

Completion rate