GP Patient Survey 2018: seeking your feedback on possible questionnaire changes

Primary care services in England are currently undergoing significant change, as outlined in the GP Forward View. There are many changes taking place in GP practices as doctors and their teams provide extended access to appointments, including in the evening and at weekends, and introduce new ways for people to access GP services. There are also new services rolling out across practices, such as access to on-site pharmacists and other practitioners. Due to these changes, it is crucial that we review the questions in the GP Patient Survey (GPPS) and make sure we are asking about the right things in the right way.

To help us revise the questionnaire, NHS England is seeking feedback on possible changes to the GPPS questionnaire ahead of the January – March 2018 fieldwork period (publication in July 2018).

Anyone can provide feedback by clicking here and answering a short number of questions.

Responses will inform further development of the questionnaire. Feedback can be provided from 9.30am on 16 June 2017 to 11.45pm on 14 July 2017.

Feedback from this consultation will be reviewed in July and will inform further development of the questions for inclusion on the GPPS 2018. Details of any changes to the questionnaire will be published on this website later in the year.

What is GPPS?

The GP Patient Survey (GPPS) is a large-scale England-wide survey, providing practice-level data about patients’ experiences of their GP practices, which is comparable across organisations and over time. The findings are published and can be used by GP practices and by organisations that make decisions about local health services. The survey produces Official Statistics that feed into domains of the NHS outcomes framework and the data is also used in important indicators that measure how well GP services are serving patients. The survey therefore provides invaluable insight for professionals, in terms of improvement and accountability, and also gives patients information to help them make choices about which GP service they use.