Results from the 2019 survey

Three Spires Medical Practice

Truro Health Park, Infirmary Hill, Truro, TR1 2JA

Where patient experience is best

    • 79% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 55%National average: 48%

    • 85% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 65%National average: 62%

    • 80% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 70%National average: 65%

Where patient experience could improve

    • 81% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 83%National average: 78%

Comparisons to the local (CCG) or national average may not be statistically significant.
249

Surveys sent out

123

Surveys sent back

49%

Completion rate