Results from the 2018 survey

Dr Wickremesinghe Ssg

Beckett House,Grantham Rd, Stockwell, SW9 9DL

Where patient experience is best

    • 100% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 76%National average: 70%

    • 94% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 72%National average: 69%

    • 92% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 72%National average: 62%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
421

Surveys sent out

83

Surveys sent back

20%

Completion rate