Results from the 2017 survey

Adelaide Street Surgery

, Blackpool, FY1 4LN

What this practice does best

    • 84% of respondents usually wait 15 minutes or less after their appointment time to be seen

      Local (CCG) average: 73%National average: 64%

    • 94% of respondents say the last GP they saw or spoke to was good at explaining tests and treatments

      Local (CCG) average: 86%National average: 86%

    • 93% of respondents say the last nurse they saw or spoke to was good at involving them in decisions about their care

      Local (CCG) average: 87%National average: 85%

What this practice could improve

    • 37% of respondents usually get to see or speak to their preferred GP

      Local (CCG) average: 58%National average: 56%

    • 62% of respondents find it easy to get through to this surgery by phone

      Local (CCG) average: 76%National average: 71%

    • 77% of respondents say the last appointment they got was convenient

      Local (CCG) average: 81%National average: 81%

Comparisons to the local (CCG) or national average may not be statistically significant.
312

Surveys sent out

96

Surveys sent back

31%

Completion rate