Results from the 2018 survey

Adelaide Street Surgery

, Blackpool, FY1 4LN

What this practice does best

    • 93% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 88%National average: 87%

    • 96% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 93%National average: 95%

    • 87% of respondents describe their overall experience of this GP practice as good

      Local (CCG) average: 85%National average: 84%

What this practice could improve

    • 31% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 44%National average: 50%

    • 78% of respondents say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

      Local (CCG) average: 87%National average: 87%

    • 58% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 67%National average: 66%

Comparisons to the local (CCG) or national average may not be statistically significant.
384

Surveys sent out

111

Surveys sent back

29%

Completion rate