Results from the 2020 survey

Wolston Surgery

The Surgery,School Street, Wolston, Coventry, CV8 3HG

Where patient experience is best

    • 92% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 67%National average: 65%

    • 86% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 61%National average: 60%

    • 92% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 67%National average: 65%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
248

Surveys sent out

120

Surveys sent back

48%

Completion rate