Results from the 2019 survey

Burford Surgery

59 Sheep Street, Burford, OX18 4LS

Where patient experience is best

    • 97% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 81%National average: 68%

    • 77% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 67%National average: 65%

    • 98% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 90%National average: 86%

Where patient experience could improve

    • 47% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 58%National average: 48%

Comparisons to the local (CCG) or national average may not be statistically significant.
255

Surveys sent out

115

Surveys sent back

45%

Completion rate