Results from the 2020 survey

Burford Surgery

59 Sheep Street, Burford, OX18 4LS

Where patient experience is best

    • 99% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 79%National average: 77%

    • 95% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 80%National average: 65%

    • 89% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 74%National average: 65%

Where patient experience could improve

    • 95% of respondents took the appointment they were offered

      Local (CCG) average: 96%National average: 93%

Comparisons to the local (CCG) or national average may not be statistically significant.
260

Surveys sent out

122

Surveys sent back

47%

Completion rate