Results from the 2018 survey

Berinsfield Health Centre

Berinsfield Health Centre, Fane Drive,Berinsfield, Wallingford, OX10 7NE

Where patient experience is best

    • 99% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 82%National average: 70%

    • 84% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 70%National average: 66%

    • 73% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 59%National average: 50%

Where patient experience could improve

    • 77% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 85%National average: 79%

    • 88% of respondents say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

      Local (CCG) average: 89%National average: 87%

Comparisons to the local (CCG) or national average may not be statistically significant.
249

Surveys sent out

101

Surveys sent back

41%

Completion rate