Results from the 2020 survey

Brinnington Surgery

Brinnington Health Centre, Brinnington Road, Brinnington,Stockport, SK5 8BS

Where patient experience is best

    • 91% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 67%National average: 65%

    • 86% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 67%National average: 63%

    • 85% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 69%National average: 65%

Where patient experience could improve

    • 94% of respondents took the appointment they were offered

      Local (CCG) average: 95%National average: 93%

Comparisons to the local (CCG) or national average may not be statistically significant.
485

Surveys sent out

111

Surveys sent back

23%

Completion rate