Results from the 2019 survey

Farnworth Family Practice

Fredrick Street,Farnworth, Bolton, BL4 9AH

Where patient experience is best

    • 58% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 48%National average: 48%

    • 95% of respondents say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

      Local (CCG) average: 88%National average: 87%

    • 90% of respondents describe their overall experience of this GP practice as good

      Local (CCG) average: 84%National average: 83%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
428

Surveys sent out

105

Surveys sent back

25%

Completion rate