Results from the 2020 survey

Bloomsbury Surgery

30 Bloomsbury Street, Nechells, Birmingham, B7 5BT

Where patient experience is best

    • 88% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 58%National average: 65%

    • 86% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 56%National average: 60%

    • 81% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 59%National average: 65%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
457

Surveys sent out

77

Surveys sent back

17%

Completion rate