Results from the 2020 survey

Station Drive Surgery

The Surgery, Station Drive, Ludlow, SY8 2AB

Where patient experience is best

    • 56% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 47%National average: 45%

    • 74% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 66%National average: 63%

    • 81% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 72%National average: 65%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
249

Surveys sent out

117

Surveys sent back

47%

Completion rate