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Results from the 2017 survey

Chipping Campden Surgery

Back Ends, Chipping Campden, GL55 6AU

What this practice does best

    • 91% of respondents would recommend this surgery to someone new to the area

      Local (CCG) average: 83%National average: 77%

    • 86% of respondents are satisfied with the surgery`s opening hours

      Local (CCG) average: 78%National average: 76%

    • 96% of respondents find the receptionists at this surgery helpful

      Local (CCG) average: 90%National average: 87%

What this practice could improve

    • 51% of respondents usually wait 15 minutes or less after their appointment time to be seen

      Local (CCG) average: 69%National average: 64%

    • 82% of respondents say the last GP they saw or spoke to was good at involving them in decisions about their care

      Local (CCG) average: 86%National average: 82%

    • 60% of respondents usually get to see or speak to their preferred GP

      Local (CCG) average: 63%National average: 56%

Comparisons to the local (CCG) or national average may not be statistically significant.
220

Surveys sent out

136

Surveys sent back

62%

Completion rate