Results from the 2018 survey

Chipping Campden Surgery

Chipping Campden Surgery, Back Ends, Chipping Campden, GL55 6AU

Where patient experience is best

    • 98% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 90%National average: 87%

    • 75% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 70%National average: 66%

    • 93% of respondents describe their overall experience of this GP practice as good

      Local (CCG) average: 89%National average: 84%

Where patient experience could improve

    • 75% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 83%National average: 70%

Comparisons to the local (CCG) or national average may not be statistically significant.
228

Surveys sent out

118

Surveys sent back

52%

Completion rate