Results from the 2020 survey

Beeches Green Surgery

Stroud Health Centre, Beeches Green, Stroud, GL5 4BH

Where patient experience is best

    • 99% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 79%National average: 65%

    • 85% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 66%National average: 60%

    • 73% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 54%National average: 45%

Where patient experience could improve

    • 89% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 90%National average: 85%

Comparisons to the local (CCG) or national average may not be statistically significant.
257

Surveys sent out

117

Surveys sent back

46%

Completion rate