Results from the 2019 survey

Locking Hill Surgery

Locking Hill, Stroud, GL5 1UY

Where patient experience is best

    • 74% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 55%National average: 48%

    • 82% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 69%National average: 65%

    • 92% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 80%National average: 68%

Where patient experience could improve

    • 81% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 84%National average: 78%

Comparisons to the local (CCG) or national average may not be statistically significant.
273

Surveys sent out

127

Surveys sent back

47%

Completion rate