Results from the 2018 survey

Locking Hill Surgery

Locking Hill Surgery, Locking Hill, Stroud, GL5 1UY

Where patient experience is best

    • 72% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 57%National average: 50%

    • 95% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 83%National average: 70%

    • 93% of respondents describe their overall experience of this GP practice as good

      Local (CCG) average: 89%National average: 84%

Where patient experience could improve

    • 93% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 96%National average: 95%

    • 67% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 70%National average: 66%

    • 74% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 76%National average: 69%

Comparisons to the local (CCG) or national average may not be statistically significant.
241

Surveys sent out

104

Surveys sent back

43%

Completion rate