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Results from the 2017 survey

Cheriton Bishop Surgery

Cheriton Bishop, Exeter, EX6 6JA

What this practice does best

    • 93% of respondents usually get to see or speak to their preferred GP

      Local (CCG) average: 67%National average: 56%

    • 99% of respondents find it easy to get through to this surgery by phone

      Local (CCG) average: 82%National average: 71%

    • 99% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 82%National average: 73%

What this practice could improve

    • 66% of respondents usually wait 15 minutes or less after their appointment time to be seen

      Local (CCG) average: 70%National average: 64%

Comparisons to the local (CCG) or national average may not be statistically significant.
218

Surveys sent out

147

Surveys sent back

67%

Completion rate