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Results from the 2017 survey

Emersons Green Medical Centre

Emersons Green South, Bristol, BS16 7AL

What this practice does best

    • 70% of respondents usually wait 15 minutes or less after their appointment time to be seen

      Local (CCG) average: 62%National average: 64%

    • 82% of respondents are satisfied with the surgery`s opening hours

      Local (CCG) average: 75%National average: 76%

    • 100% of respondents had confidence and trust in the last nurse they saw or spoke to

      Local (CCG) average: 98%National average: 97%

What this practice could improve

    • 50% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 69%National average: 73%

    • 30% of respondents usually get to see or speak to their preferred GP

      Local (CCG) average: 49%National average: 56%

    • 62% of respondents would recommend this surgery to someone new to the area

      Local (CCG) average: 76%National average: 77%

Comparisons to the local (CCG) or national average may not be statistically significant.
253

Surveys sent out

94

Surveys sent back

37%

Completion rate