Results from the 2017 survey

St George Health Centre

Bellevue Road, St.George, Bristol, BS5 7PH

What this practice does best

    • 95% of respondents find the receptionists at this surgery helpful

      Local (CCG) average: 87%National average: 87%

    • 92% of respondents describe their overall experience of this surgery as good

      Local (CCG) average: 85%National average: 85%

    • 95% of respondents say the last nurse they saw or spoke to was good at explaining tests and treatments

      Local (CCG) average: 91%National average: 90%

What this practice could improve

    • 47% of respondents usually wait 15 minutes or less after their appointment time to be seen

      Local (CCG) average: 60%National average: 64%

    • 64% of respondents find it easy to get through to this surgery by phone

      Local (CCG) average: 70%National average: 71%

    • 76% of respondents say the last appointment they got was convenient

      Local (CCG) average: 82%National average: 81%

Comparisons to the local (CCG) or national average may not be statistically significant.
285

Surveys sent out

108

Surveys sent back

38%

Completion rate