Results from the 2020 survey

Three Shires Medical Practice

Wick Surgery, 111 High Street, Wick, Bristol, BS30 5QQ

Where patient experience is best

    • 98% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 64%National average: 65%

    • 71% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 42%National average: 45%

    • 88% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 62%National average: 63%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
248

Surveys sent out

127

Surveys sent back

51%

Completion rate