Results from the 2020 survey

Waddesdon Surgery

Goss Avenue, Waddesdon, Aylesbury, HP18 0LY

Where patient experience is best

    • 97% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 65%National average: 65%

    • 77% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 45%National average: 45%

    • 82% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 55%National average: 60%

Where patient experience could improve

    • 78% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 86%National average: 85%

Comparisons to the local (CCG) or national average may not be statistically significant.
247

Surveys sent out

114

Surveys sent back

46%

Completion rate