Results from the 2019 survey

Waddesdon Surgery

Goss Avenue, Waddesdon, Aylesbury, HP18 0LY

Where patient experience is best

    • 74% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 49%National average: 48%

    • 91% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 68%National average: 68%

    • 80% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 62%National average: 65%

Where patient experience could improve

    • 86% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 89%National average: 86%

Comparisons to the local (CCG) or national average may not be statistically significant.
240

Surveys sent out

118

Surveys sent back

49%

Completion rate