Results from the 2017 survey

Threeways Surgery

Pennylets Green, Stoke Poges, SL2 4AZ

What this practice does best

    • 90% of respondents would recommend this surgery to someone new to the area

      Local (CCG) average: 78%National average: 77%

    • 73% of respondents usually wait 15 minutes or less after their appointment time to be seen

      Local (CCG) average: 63%National average: 64%

    • 79% of respondents find it easy to get through to this surgery by phone

      Local (CCG) average: 70%National average: 71%

What this practice could improve

    • 53% of respondents usually get to see or speak to their preferred GP

      Local (CCG) average: 61%National average: 56%

    • 88% of respondents say the last nurse they saw or spoke to was good at treating them with care and concern

      Local (CCG) average: 92%National average: 91%

    • 88% of respondents say the last nurse they saw or spoke to was good at listening to them

      Local (CCG) average: 91%National average: 91%

Comparisons to the local (CCG) or national average may not be statistically significant.
280

Surveys sent out

127

Surveys sent back

45%

Completion rate