Results from the 2019 survey

Fordingbridge Surgery

The Fordingbridge Surgery, Bartons Road, Fordingbridge, SP6 1RS

Where patient experience is best

    • 98% of respondents were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

      Local (CCG) average: 96%National average: 93%

    • 97% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 96%National average: 94%

    • 97% of respondents took the appointment they were offered

      Local (CCG) average: 96%National average: 94%

Where patient experience could improve

    • 40% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 55%National average: 48%

    • 72% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 84%National average: 78%

    • 52% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 64%National average: 62%

Comparisons to the local (CCG) or national average may not be statistically significant.
245

Surveys sent out

126

Surveys sent back

51%

Completion rate