Results from the 2020 survey

Glebe Surgery

The Glebe Surgery, Monastery Lane, Storrington, RH20 4LR

Where patient experience is best

    • 79% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 44%National average: 45%

    • 88% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 67%National average: 65%

    • 82% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 64%National average: 63%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
253

Surveys sent out

142

Surveys sent back

56%

Completion rate