Results from the 2018 survey

Elm Lodge Surgery

Elm Lodge Surgery, 2 Burbage Road, Dulwich, SE24 9HJ

Where patient experience is best

    • 68% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 45%National average: 50%

    • 83% of respondents were satisfied with the type of appointment they were offered

      Local (CCG) average: 66%National average: 74%

    • 93% of respondents describe their overall experience of this GP practice as good

      Local (CCG) average: 79%National average: 84%

Where patient experience could improve

    • 60% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 66%National average: 62%

Comparisons to the local (CCG) or national average may not be statistically significant.

Surveys sent out


Surveys sent back


Completion rate