Results from the 2018 survey

Northdown Surgery

Northdown Surgery, St. Anthony's Way, Cliftonville, CT9 5RE

What this practice does best

    • 95% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 94%National average: 95%

    • 94% of respondents were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

      Local (CCG) average: 93%National average: 93%

    • 85% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 85%National average: 87%

What this practice could improve

    • 13% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 57%National average: 50%

    • 37% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 62%National average: 66%

    • 51% of respondents say they have had enough support in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 76%National average: 79%

Comparisons to the local (CCG) or national average may not be statistically significant.
336

Surveys sent out

123

Surveys sent back

37%

Completion rate