Results from the 2018 survey

Links Road Surgery

27-29 Links Rd, Portslade, Brighton, BN41 1XH

Where patient experience is best

    • 94% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 58%National average: 50%

    • 94% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 70%National average: 66%

    • 95% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 75%National average: 69%

Where patient experience could improve

    • 81% of respondents say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

      Local (CCG) average: 87%National average: 87%

    • 86% of respondents say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

      Local (CCG) average: 87%National average: 87%

Comparisons to the local (CCG) or national average may not be statistically significant.
266

Surveys sent out

110

Surveys sent back

41%

Completion rate