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Results from the 2017 survey

Hove Park Villas Surgery

18 Hove Park Villas, Hove, BN3 6HG

What this practice does best

    • 90% of respondents usually get to see or speak to their preferred GP

      Local (CCG) average: 62%National average: 56%

    • 82% of respondents usually wait 15 minutes or less after their appointment time to be seen

      Local (CCG) average: 65%National average: 64%

    • 95% of respondents say the last GP they saw or spoke to was good at treating them with care and concern

      Local (CCG) average: 84%National average: 86%

What this practice could improve

    • 89% of respondents say the last nurse they saw or spoke to was good at listening to them

      Local (CCG) average: 91%National average: 91%

    • 82% of respondents say the last nurse they saw or spoke to was good at involving them in decisions about their care

      Local (CCG) average: 84%National average: 85%

    • 89% of respondents say the last nurse they saw or spoke to was good at explaining tests and treatments

      Local (CCG) average: 91%National average: 90%

Comparisons to the local (CCG) or national average may not be statistically significant.
268

Surveys sent out

128

Surveys sent back

48%

Completion rate