Results from the 2020 survey

Little Waltham & Gt Notley Surgery

Little Waltham Surgery, 30 Brook Hill, Little Waltham, CM3 3LL

Where patient experience is best

    • 76% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 53%National average: 60%

    • 94% of respondents describe their overall experience of this GP practice as good

      Local (CCG) average: 76%National average: 82%

    • 66% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 48%National average: 65%

Where patient experience could improve

    • 35% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 42%National average: 45%

Comparisons to the local (CCG) or national average may not be statistically significant.
249

Surveys sent out

107

Surveys sent back

43%

Completion rate