Results from the 2020 survey

Hadleigh Boxford Group Practice

Hadleigh Health Centre, Market Place, Hadleigh, Ipswich, IP7 5DN

Where patient experience is best

    • 73% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 49%National average: 45%

    • 83% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 62%National average: 60%

    • 85% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 73%National average: 65%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
251

Surveys sent out

131

Surveys sent back

52%

Completion rate