Results from the 2018 survey

Bourn Surgery

Bourn Surgery, 25 Alms Hill,Bourn, Cambridge, CB23 2SH

What this practice does best

    • 80% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 52%National average: 50%

    • 96% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 75%National average: 70%

    • 92% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 74%National average: 69%

What this practice could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
224

Surveys sent out

111

Surveys sent back

50%

Completion rate