Results from the 2020 survey

Norfolk Park Health Centre

Norfolk Park Health Ctr, 227 Park Grange Road, Sheffield, S2 3TA

Where patient experience is best

    • 87% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 64%National average: 65%

    • 85% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 63%National average: 65%

    • 90% of respondents were satisfied with the type of appointment they were offered

      Local (CCG) average: 73%National average: 73%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
320

Surveys sent out

99

Surveys sent back

31%

Completion rate