Results from the 2019 survey

Bawtry And Blyth Medical

Health Centre, Station Road, Bawtry, Doncaster, DN10 6RQ

Where patient experience is best

    • 90% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 50%National average: 48%

    • 99% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 67%National average: 68%

    • 93% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 69%National average: 67%

Where patient experience could improve

    • 92% of respondents had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

      Local (CCG) average: 98%National average: 95%

    • 88% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 91%National average: 86%

    • 92% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 94%National average: 94%

Comparisons to the local (CCG) or national average may not be statistically significant.
240

Surveys sent out

119

Surveys sent back

50%

Completion rate