Results from the 2018 survey

Keyworth Medical Practice

Keyworth Medical Practice, Bunny Lane, Keyworth, Nottingham, NG12 5JU

Where patient experience is best

    • 95% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 88%National average: 87%

    • 97% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 95%National average: 95%

    • 97% of respondents took the appointment they were offered

      Local (CCG) average: 95%National average: 94%

Where patient experience could improve

    • 47% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 58%National average: 50%

    • 60% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 68%National average: 62%

    • 82% of respondents say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

      Local (CCG) average: 89%National average: 87%

Comparisons to the local (CCG) or national average may not be statistically significant.
230

Surveys sent out

117

Surveys sent back

51%

Completion rate