Results from the 2017 survey

Hannage Brook Medical Centre

Hannage Way,Off Waterlane, Wirksworth, DE4 4JG

What this practice does best

    • 97% of respondents find it easy to get through to this surgery by phone

      Local (CCG) average: 67%National average: 71%

    • 76% of respondents usually get to see or speak to their preferred GP

      Local (CCG) average: 50%National average: 56%

    • 92% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 71%National average: 73%

What this practice could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
223

Surveys sent out

135

Surveys sent back

61%

Completion rate